Mark,
Just a short note to congratulate you on a fantastic result at Tuesdays Auctions. The huge amount of people in attendance and the fact that the property was sold under the hammer, at a figure well in excess of the owners expectations was a result of your outstanding preparation and professionalism. Once again well done.We send this letter with the greatest amount of gratitude and understanding during the sale of our family home.
As you were aware the sale of our home was a very strenuous decision and it was imperative that the agent we had chosen was not only sympathetic to our needs but understood the position that we were in. Initially you had placed a value of $1,200,000 on our home which you subsequently sold prior to auction for $1,520,000, being $120,000 above our reserve price. Over 100 people inspected our home with 7 contracts being issued and we firmly believe that you had obtained a result which was a reflection of your commitment and dedication to our property.
Please feel free to pass this letter or my phone number onto any prospective clients as we have nothing but praise for what you have done for our family.
Robbie
Thank you so much for helping us buy our new home, you made us pay much more than we wanted too but are now so happy with the outcome. You were a pleasure to deal with always so happy, honest and genuine. You’re in a class of your own in the Eastern suburbs.Thanks for all your hard work and persistence, and keeping us informed about absolutely everything. We have to mention your knowledge and professionalism is second to none, as are the rest of the team at Taylors. The correspondence we received regularly was great.Robbie,
Just wanted to say thanks for your help mate, despite the fact that we obviously didn’t buy the place. I imagine you’d have been happy enough with $618k. It may not mean much coming from me, but it’s refreshing to finally encounter an Agent who is helpful, genuine and who positively engages with prospective buyers.
Well done on last night’s result and all the best in the future mate.Mark, We are writing to express our most sincere thanks to you and your company for the successful auction of our property in Randwick, achieving a wonderful price which truly exceeded our best expectations. From the day we chose Taylors to handle our sale we knew that we had made the right decision. We have been so impressed with your honest, professionalism and, quite simply, your hard work on our behalf. We especially appreciated the fact that, after each and every inspection, you contacted us and kept us fully informed of the progress of the campaign. We feel fortunate to have chosen such a personable, dedicated agent and agency with whom we have always felt comfortable. In an industry which at times can be viewed with much scepticism by the general public, it has been so reassuring to deal with such a forthright agent and Real estate firm, who truly inspires confidence and Trust!. We have already strongly recommended Taylors to a number of people and will certainly have no hesitation in doing so in the future. Once again thanks and best regards to you and your agency. We wish you continued success in the coming years. Taylors assisted me in finding tenants for my unit in Randwick and with the ongoing property management. I have found the Taylors team to be professional and efficient in finding good tenants at a strong rent.I am pleased to inform you that since your agency took over the management of this property, it was very refreshing to have been allocated to your property manager Jody O’Brien. She has been punctual in getting back to me in each matter we have discussed, efficient in her follow-up of every matter relating to the property, very knowledgeable and protective of the owners asset, and from my perspective, quite obviously an invaluable member of your agency.Jody O’Brien managed a number of my properties and during this time she demonstrated professional standards. Jody was consistently reliable, courteous and prompt. She balanced my needs as the owner with the needs of the tenants as residents of the properties, in a calm, pragmatic and efficient manner. At a personal level, it has been easy to work with Jody even when her role required her to raise matters that were difficult or problematic. She has good interpersonal skills and communicates effectively. When the time came to put our family home on the market for the first time in 86 years, initially I found it to be a daunting prospect. Along with getting the house tidied up, de-cluttered and looking fit for sale, I had to find an agent to act on our behalf. My search began with lots of ringing around to local agents. Just by speaking to many of them I was able to rule them out. Those I narrowed it down to, I met with at the family home. I might note I had a lot of agents to choose from… from the large, trendy ones to the local agents with several offices, to the franchises, to the independent sole traders. However, from the moment I met you I knew you were the agent that I wanted to do the job. You stood out from all the rest. You had the right mix of great communication skills, friendliness and organizational skills with the tenacity and drive I felt was needed to sell an unusual property in a difficult market. I liked the way you presented yourself and your prior proven sales and experience. I also liked the way you seemed unflappable and yet SO capable. You gave me the confidence to hand you the property and just let you do your job. I relaxed!
AND you did your job so well. As you found out, some of my family members were a little tricky to deal with. You navigated that “rocky road” brilliantly… with tact and discretion and yet never wavering from what you knew would be the best path to take, to get the best price. It must have been very hard at times for you, but you handled a difficult situation so well. It was a relief for me to have you “running the show.” I trusted you implicitly and I was right. You made the entire process run smoothly. You had brilliant systems & methods and were a great communicator to our family throughout. You got a fantastic price for the house, in spite of the fact that the market had dropped since the interest rate rise in early November. Your integrity and good humour shone throughout. I cannot thank you enough for making a sad and difficult episode, so easy and so successful and wish you all the best in the future. Thank you very much Jody for all your effort that you have made during our time renting. I have noted your extreme professional attitude that you maintain in your business dealings and would not hesitate to recommend your services to associates of mine when they are looking for a property manager to look after their rental properties. Dear Mark,
We are writing to formally thank you and your team for the support that you gave us in the recent sale of our unit at Park Ave, Randwick. With the volatility of the market being what it was at the time of the sale it was clear to us how much ‘extra’ work had to be put in to achieve the final sale. Again thankyou for your work in achieving the sale.I would like to take this opportunity to thank you for the good work you have done for me and my wife over the last year. In the past I have dealt with a number of managing agents and, as stated to you verbally, you keep me informed and, in general, you adopt a “can-do” attitude whenever we ask you to deal with any issues. Hi Robbie,
I just wanted to say a huge thank you for everything! Thank you for all your hard work in getting us this great price, we are very happy with it. It was very nice to sell my unit with you as our agent.
We wish you and your family a very happy Christmas, Many thanks.Dear Robbie,
Thank you for my gift and thank you for all your hard work with the sale of the semis. Looking forward to another good sale with Carrington Road.How can we ever thank you enough for the brilliant way in which you handled the sale of our home. Your efficiency and dedication resulted in a price better than we could ever have hoped for. We have no hesitation in recommending you and the Taylors team to anyone wanting to sell.Thank you for the very nice present from Taylors. Much appreciated. I’m very happy with the way Jody is handling the management of my unit in Havelock Ave, Coogee. She is doing an excellent job. I am writing to pass on my thanks to Jody O’Brien and her work in fixing our numerous unit problems. It is greatly appreciated and very helpful to myself and my fiancée who both work odd hours in Military and Nursing careers respectively and for the efforts Jody has taken to get all things done in a quick time. Jody O’Brien has been the manager of my property in Coogee. I was extremely impressed from day one, with Jody’s positive and friendly demeanour and have really appreciated her constant and quality communication with me whilst interstate. All aspects of her dealings with me have been very professional and I would not hesitate in recommending Jody. Dear Robbie,
Harry and I would like to express our appreciation of your efforts in regard to the sale of our High Street unit. At all times we were impressed with your efficient and thorough approach.
The excellent price which was achieved was in no small measure due to your continuous application to all details regarding the forthcoming auction.
We are grateful for your expertise and professionalism and would have no hesitation in recommending you and the whole team at Taylors Estate Agents in the future.
Yours sincerelyMark,
My thanks to you and the team for your support and friendship over the many years of our association. Taylors have always been the most professional and courteous agents with whom I have been associated with. Every best wishes to you and your company for the future.My fiancé and I had the pleasure of first meeting Robbie when he showed us through one of his listings. We were so impressed by his manner and approach there was no choice but to sell our current home through him. Throughout the entire process of sale Robbie has exceeded all our expectations. In his hands, an ordinarily stressful time has passed us by without concern. Robbie's professionalism, patience and knowledge have made the experience completely satisfying - we look forward to dealing with him in the future.Hi Mark and Robbie: I would like to sincerely thank both of you for all the great work you and all your team have done to produce an outcome that was far above all our expectations. My whole experience as a vendor with Taylors has been highly positive. Both of you were very clear with what I should expect, extremely friendly, and gave me straightforward advice so that everything went so very smoothly from my point of view. I would also like to give a special thanks to Robbie for the way he handled the whole process with a high degree of dedication and professionalism to produce outstanding results. Robbie always kept me informed of what was going on, gave me realistic advice, and was always available when I needed answers to my queries. It is always easy to give praise, and in this case the praise is well deserved, when the results have gone so outstandingly well. I believe however, that it is more telling that on the day before the auction I told Robbie I was so satisfied with all the good work he had done that even if the property was passed in below the reserve price on auction day, I would still feel that he had done the very best job that could be done. Again many thanks. Best regards.Dear Robbie,
Thank you so much for all your help and consideration, I would still be walking the streets if I didn’t have your help. Hope you enjoy these vouchers you can just keep them in your drawer and go and get a coffee when you have other crazy ladies to deal with thanks again.We have previously known Jody from past dealings with other clients. At all times Ms O’Brien has performed professionally and efficiently, has great attention to detail, complete knowledge of The Act and all transactions relating to the management of all properties has been second to none. We wish Ms O’Brien every success within the industry and wish her the very best. Thank you very much for the professional way in which you have managed my property for the past 4 years. You have always been available to assist with my requirements and at all times have exceeded my expectations. I would like to formally thank and praise Walter, for his tireless efforts, professionalism and dedication in the sale of our property in Kingsford.
Being an emotional time for our family, the process of selling our home and moving forward was made in every way possible easier by Walter. His compassion and understanding for our situation as well as his honesty and unwavering commitment to working towards the sale of our home is a credit to your company.
We were kept involved in the entire process, and was available at all times to discuss any questions or queries we had. We were more than pleased with the marketing and promotion of our property, everything was beautifully presented and every avenue available was exhausted by Walter and your team to ensure our home was out there in the market place.
In the end we were ecstatic with the result, a testament to Walter’s ability as an agent. My husband and I cannot thank you enough for your assistance in this effort and if we are ever to move again we will be requesting Walter Nanni as our agent.
Mark,
My wife and I are extremely pleased with the way you and your team handled the sale of our unit and also the extremely good price you achieved for us. I am sure that I am not the first on to tell you that you and your team are the top professionals in this field. Thank you again and please keep in touch.In eight years of renting of the unit your handling of leases, property inspections, repairs etc. were made in a friendly and efficient manner. You have always been available to assist with my requirements and at all times have exceeded my expectations.Dear Robbie,
Just a little something to say thank-you and show our appreciation for helping us purchase our first home!
We could not have done it without your assistance.
Many ThanksDear Mark,
Just a quick note to thank you for every thing in relation to our unit in Kensington. When you took over the rental management of my unit your property management team provided excellent service. When it came to selling the unit, the process, the negotiation, communication – keeping me informed and the final sale was handled first class. I cannot thank you enough or speak more highly of you or your team. When I get to Sydney I will endeavour to come and see you and thank you personally. I will not hesitate in recommending you and your firm at any time.I would like to bring to your attention the recent sale of my property at 5/ Manion Street Rose Bay. Walter sold our property for us in only one day, when other agents struggled in numerous weeks.. Without him, we may have not have succeeded in selling our home so well and for such a fantastic price.
Walter saved our family much further heartache, stress and anxiety. He is clearly a wonderful sales agent and has a great rapport with his clients. We would highly recommend Walter as an agent to all our friends, and our only regret is that we did not select him in the first place.
Jody O’Brien managed my property in South Coogee for a period of 5 1/2 years. At no time did I have any problems with the tenants and or any repairs or maintenance aspects. When minor maintenance did arise Jody handled it professionally and quickly to the satisfaction of the tenant and myself.It is with great gratitude that we write this letter to you. For many years we have been in the business of property development and never have we met an agent as efficient, honest, trustworthy and reliable as you.
We have met and dealt with many agents over the years and with honesty I can say that we have never been more pleased with an agent or the results they obtained for us.
We cannot thank you enough for such an outstanding result, and we hope that we will be able to work exclusively with you throughout the coming years.
What we liked about Mr Con Georgas was his confident, gentle manner, his professionalism and sound knowledge of the local market. He achieved the best possible price for us in a very reasonable time. He never put pressure on us as vendors to sell and was always receptive to our requests.
He provided detailed reports after each open inspection and kept us up to date with all the purchaser’s requests and enquiries.
Con worked tirelessly to sell our apartment. We appreciate all his work and time behind the scenes to achieve the best possible result for our property. Nick and I have no hesitation in recommending Con to any new buyer or seller, who values professionalism, honesty and integrity from a Real Estate agent.
Thank you for your exceptional service and professionalism with the sale of our apartment. We are very happy. I needed to let my house in Coogee quickly because I was heading overseas to live and I saw Taylors had let a house in a parallel street just a week or so before. So rang to enquire, and Hakan Erdogan from Taylors came to assess my house. Within a short time we had decided on a possible rental return, and within a fortnight he had let the house to a retired couple. I was impressed with the sheer professionalism of the whole undertaking.My name is Leanne Dorsett and I rented a unit at 12/108 Beach Street, Coogee. I wanted to take the opportunity to tell you how wonderful Jody has been. Jody is the most efficient, friendly and obliging Property Manager I have ever come across. No matter what the problem is Jody gets it fixed in record time, she always returns my phone calls immediately and the same with responding to emails. Since Jody has been my property manager life as a tenant has been a dream.Dear Robbie,
Thank you for all your honesty and attention to detail during the recent sale of our apartment. Throughout the whole process you kept us up to date with the real facts about the sale and your weekly reports they were just fantastic. You displayed a very professional attitude and with a courteous, friendly and approachable manner, which was very much appreciated, particularly as selling your home can be an anxious and trying time. We were delighted with the result of the sale, and when the occasion arises again in the future we will not hesitate to enlist your services.I recently returned from 4 years overseas and had Taylors take over the management of my property in Randwick. Initially it was rented out and subsequently went on the market for sale. I would like to say how much I appreciated their efficiency, professionalism, reliability and communication, which was wonderful. I am now living in Perth and they made the process painless and effortless for me. I would highly recommend Taylors for managing either rental properties or sales. They are professionals and far better than any real estate group I have previously worked with in Australia, England or Canada.Mark,
Please accept our heartfelt thanks for looking after our affairs so conscientiously and well over many years, culminating in the sale of the units recently. We wish you and your agency great success and happiness in the future.I would like to thank you for the professional management of my properties over the past several years. I appreciate your promptness in collecting of rents, making deposits, periodical inspections, screening of potential tenants and the urgency in notifying me of any maintenance problems!! Selling a house is normally a stressful experience but with you and your wonderful team at NG Farah it was an exhilarating and profitable experience. It was very refreshing and positive to meet someone like you who is honest, reliable and has a vast knowledge of the property market.
Your honest, thoughtfulness and willingness to go the extra mile all made a huge difference in getting the result we wanted. Others real estate agents may “talk the talk” but Walter you really “walked the walk”
My partner and I would like to thank you again and we would like to refer your services to anyone who is looking to sell their home.
Hi Robbie,
Just a quick email saying thanks for the assistance with purchasing the property. Over the last 4 months we've had so many dealings with really dishonest and off-putting agents so we're very grateful to have finalised a property with someone who is honest and genuine, a definite rarity in the eastern suburbs market. Thanks again,Ms Jody O’Brien as my property manager was responsible for the management of this company’s properties in Randwick for several years. She also organised the collection of rents and maintenance of those properties. During this time Ms O’Brien was courteous and polite and attended to the many problems concerning the properties.